Background of the Study
E-governance is an essential tool for enhancing transparency, efficiency, and accessibility in public service delivery. In Dutse Local Government Area (LGA), Jigawa State, awareness of e-governance initiatives remains limited, hindering public participation and adoption. Development communication plays a crucial role in promoting awareness and encouraging the use of e-governance platforms. This study examines the effectiveness of development communication strategies in fostering e-governance awareness in Dutse LGA.
1.2 Statement of the Problem
Despite the introduction of e-governance initiatives in Dutse LGA, low awareness and adoption levels persist. Ineffective communication strategies, limited outreach, and insufficient public engagement contribute to this challenge. This study evaluates how development communication can address these issues and improve e-governance awareness.
1.3 Objectives of the Study
To identify the communication channels used to promote e-governance in Dutse LGA.
To assess the effectiveness of development communication in increasing e-governance awareness.
To propose strategies for enhancing e-governance awareness through communication.
1.4 Research Questions
What communication channels are used to promote e-governance in Dutse LGA?
How effective are these communication strategies in increasing e-governance awareness?
What improvements can enhance the promotion of e-governance awareness?
1.5 Research Hypotheses
Development communication significantly increases public awareness of e-governance platforms.
Effective communication strategies promote public participation in e-governance initiatives.
Increased awareness of e-governance leads to higher adoption rates.
1.6 Significance of the Study
The study contributes to understanding the role of communication in promoting e-governance awareness, offering practical recommendations for improving public engagement and participation in Dutse LGA.
1.7 Scope and Limitations of the Study
The study focuses on the effectiveness of development communication in promoting e-governance awareness in Dutse LGA. Limitations may include variations in access to e-governance platforms and data availability.
1.8 Operational Definition of Terms
E-Governance: The use of digital technology to provide government services and engage with citizens.
Development Communication: Strategic communication to promote awareness and adoption of e-governance initiatives.
Public Awareness: The level of knowledge and understanding of e-governance initiatives among citizens.